1 reviews | Active since Jan 2019
Dissatisfied Customer
I’m it if this review is for this platform, I thought it was the safest at this point.
My Aunt yesterday morning went to the Standard bank in Nigel to withdraw money inside as she usually does on a monthly basis. However this month things took a turn for the worst without her even being aware of this. She withdrew 40K+, she’s is a small business owner and has done this on many occasions in the same bank.
As soon as she was done in the bank, she had a small pit stop in springs which she quickly did and went on her way home. She was in the car with my cousin and and just as they arrived a car approached at an alarming speed, three gun man which included the driver jumped out of the car and requested that she hands over the money which they knew how it was to the very last cent. The two gunman had guns pointed at my cousin whilst my aunt begged the for his life and hers, the third searched through the car until they found the money and they left them afterwards took their car keys, handbag, wallets,phones as well their car keys. She has opened a case in case that becomes one of the questions. However our biggest question is how did these people know the amount of money she had withdrew unless of course the bank teller or someone from the bank alerted these ******s.
How does one go about dealing with this without jeopardizing the families safety as they have all her information and she also does not trust the bank and is intending on changing her bank after this ordeal!
Thank you
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
