SJ
Sandra J

1 reviews | Active since Aug 2026

18 Aug 2026, 16:25

Dissatisfied Customer

Dissatisfied with Standard Bank- They listed by home loan as deceased while I am paying them monthly- worse via debit order. I want them to tell how or who informed them that I am deceased and what documents do they have to confirm that I am deceased.

0
Replies (1)
Standard Bank
Standard Bank's reply18 Aug 2026, 16:39
Official
Dear Sandra, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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