FM
Fulu M
1 reviews | Active since Mar 2018
11 Nov 2020, 19:48
Dissatisfied customer
I have been battling a simple matter of wrong debit order reversal by standard bank mobile. Every second for the past two months I receive various emails alerting me that my query has been resolve whereas nothing has been done at all.
I have a standard bank client for many years but this time, I'm very disappointed
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Replies (1)
Standard Bank's replyOfficial
12 Nov 2020, 01:18Hello Fulu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply12 Nov 2020, 01:18
Official
Hello Fulu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***