BN
Busisiwe N
1 reviews | Active since Oct 2021
17 May 2022, 08:20
Dissatisfied angry customer
I have been calling standard bank home loans just to get a simple home loan statement from February until today I'm still calling and no statement is sent to me..they are taking forever to answer and when they do still no sense of urgency....can I please just get a home loan statement please angry customer
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Replies (1)
Standard Bank's replyOfficial
17 May 2022, 14:23Hello Busisiwe
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply17 May 2022, 14:23
Official
Hello Busisiwe
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***