1 reviews | Active since Feb 2023
DISSATISFIED AND DISAPOINTED
Today I collected my Card from STANDARD BANK GATEWAY MALL in Umhlanga, the lady that assisted didn't activate my card as my Monthly limit and ATM Withdrawal limit were R0.00, Not knowing this, I received money into the account and needed to withdraw from the card, the ATM said I should increase my limit, I went on the App and tried increasing my limits, they told me to contact their Call centre. I called the call centre and was told that I need to go back to the branch so they can increase my limit and was informed it should've been done at the bank before my card was issued, IM Very Disappointed and This has caused such an inconvenience!!!!! I'm definitely sticking to my previous bank! Standard Bank is pathetic
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
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This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we are always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we are always here to help.
Kindest regards
Standard Bank Hello Peter Team
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