Dissatisfied
Everytime I try to open a savings account I receive an error. I've tried again today to create a new savings account with no luck. What's weird is that I get a confirmation mail confirming the amount has successfully been activated but there's no account. On the other hand my tap and pay option on the app is still not fixed.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
25 Nov 2022, 07:25Good Day Ishmael
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply25 Nov 2022, 07:25
Official
Good Day Ishmael
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
26 Nov 2022, 13:14Good Day Ishmael
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply26 Nov 2022, 13:14
Official
Good Day Ishmael
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
's updateReviewer Update
28 Nov 2022, 15:50Today marks the 4th day and I still can't move my funds to the savings account I intended to activate. I was told the account were created and it will appear in my profile but nothing.
It is now 2 months and my tap and pay issue still not solved.
Basically Standard bank can't solve any case.
It is now 2 months and my tap and pay issue still not solved.
Basically Standard bank can't solve any case.
's update28 Nov 2022, 15:50
Reviewer Update
Today marks the 4th day and I still can't move my funds to the savings account I intended to activate. I was told the account were created and it will appear in my profile but nothing.
It is now 2 months and my tap and pay issue still not solved.
Basically Standard bank can't solve any case.
It is now 2 months and my tap and pay issue still not solved.
Basically Standard bank can't solve any case.
Standard Bank's replyOfficial
28 Nov 2022, 16:00Hi Ishmael
Thank you for reaching out to us. We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for reaching out to us. We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply28 Nov 2022, 16:00
Official
Hi Ishmael
Thank you for reaching out to us. We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for reaching out to us. We will follow up and get back to you.
Kindest regards, Standard Bank Hello Peter Team ***
's updateReviewer Update
29 Nov 2022, 11:06Terrible experience with Standard bank. Still no solution to my problems.
's update29 Nov 2022, 11:06
Reviewer Update
Terrible experience with Standard bank. Still no solution to my problems.
Standard Bank's replyOfficial
29 Nov 2022, 11:47Good day Ishmael
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply29 Nov 2022, 11:47
Official
Good day Ishmael
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***