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Ndumiso X

1 reviews | Active since Feb 2025

13 Feb 2025, 09:37

Dissatisfaction with the loans department

I app**** for a loan several times without success because I don't have a payslip even though I submitted my letter of accountant and Sars letter however my loans keep getting declined with no real explanation even no one bothers to call me and let me know why .

0
Replies (2)
Standard Bank
Standard Bank's reply13 Feb 2025, 09:40
Official
Dear Ndumiso

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply13 Feb 2025, 11:41
Official
You're most welcome  Ndumiso:)