1 reviews | Active since Nov 2017
Dissatisfaction in service
I've been coming to Standard Bank Maponya Mall Soweto for the longest time now and their service at enquiries is beyond unacceptable. We wait 30 or more for one person to move up the line and I even mentioned it to the manager but he didn't do anything about it. Desks are always empty and the queue is always long even during the month.
Dear Lerato Rapudi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Lerato Rapudi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Lerato Rapudi
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Lerato Rapudi
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***