DISSATISFACTION

DISSATISFACTION TO THE LACK OF SERVICE<br> <br> I would hereby like to inform you that your Standard bank Cape Gate Branch consultant division has no idea of the concept on service.<br> <br> I stood in a queue for 15 minutes so that i am the first person to be helped only to sit around for 10 minutes and watch your consultants either chat to each other or stare at computer screens'<br> <br> I find it appalling that in the current business climate clients are treated with such disregard and disrespect.<br> <br> I can add on a positive note that each and every month i stand in a queue with a smile at the tellers section who are always friendly and efficient.<br> <br> maybe your consultants should attend the same course that the tellers did regarding service or at least be more enthusiastic about their work.<br> <br> As you expect me to carry my financial affairs in an orderly fashion so i would expect my bank to treat me with the same courtesy.<br> <br> Yours faithfully<br> <br> CH. Muir <br>