1 reviews | Active since Jul 2016

09 Sept 2021, 14:27

Dissapointed

I had consultants qho opened three accounts for my three children, the consultants promised to return to hand me the cards,account numbers n i sked them to email me the accounts confirmation so that i cannhet them account numbers to be able to authorize my bank to run d debit orders for the accounts till date. All they do is to send me countless SMS's to make deposit ,how professional we're muat i make it 2 coa i don't have them.Such a big bank. ***

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Replies (1)
Standard Bank
Standard Bank's reply10 Sept 2021, 05:28
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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