DISSAPOINTED CUSTOMER SERVICE

Item: Standard Bank
Rating: 1
Author: Lesley T

WARNING!!! Standard Bank private banker, Vanderbijlpark . Be warned, she is a ****, dishonest and no integrity for business ethics. Her information resulted in a substantial loss of money, with no apology from her or the bank. No accountability from anyone at the bank, to make things worse No calls were recorded !!!so now what? Oops. Pathetic service. After over 40 years with Standard Bank, the support is appauling. Do not support Standard Bank Vanderbijlpark. Their slogan is merely lip service.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

27 Aug 2020, 16:59

Dear Lesley Du Toit

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's reply27 Aug 2020, 16:59

Official

Dear Lesley Du Toit

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank's replyOfficial

12 Oct 2020, 12:11

Hello Lesley

Thank you for allowing us the opportunity to look into your matter.

We confirm that the matter was adopted and dealt accordingly.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply12 Oct 2020, 12:11

Official

Hello Lesley

Thank you for allowing us the opportunity to look into your matter.

We confirm that the matter was adopted and dealt accordingly.

Kind regards
Complaint Resolution Centre
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