AJ
Amanda J

1 reviews | Active since Dec 2014

02 Feb 2024, 06:46

DISSAPOINTED CUSTOMER - BANK CHARGES

I am very disappointed in Standard bank. They upgraded my account to this prestige cheque account and advised me I will only be paying one monthly fee. However to my surprise I am been charged for every transaction and still the monthly fee. Total *******.

I would like to go back to my other account because this is day light *******.

0
Replies (1)
Standard Bank
Standard Bank's reply02 Feb 2024, 07:04
Official
Dear Amanda.

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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