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Mokadikwa M
1 reviews | Active since Apr 2018
07 Dec 2022, 19:22
DISSAPOINTED CUSTOMER
I took a student loan with a standard bank .
Since last May, there are 3 companies charging from R80,00 on this loan. I was advised to go to the Branch, which I did 3 times.
But it seems they can't assist because these companies or people are still deducting money from my account.
I'm really running out of patience if I'm told it has been resolved, but my money has not been refunded and also these ******s are still charging thier amounts on this loan, now my balance is not changing at all..
Pleasssssssssssssssss, can I get help?
DISAPPOINTED CUSTOMER
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Standard Bank's replyOfficial
08 Dec 2022, 07:40Hi Mokadikwa
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply08 Dec 2022, 07:40
Official
Hi Mokadikwa
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***