nT
nthabiseng T
1 reviews | Active since Aug 2016
29 Sept 2020, 19:24
Dissapointed by standardbank
I was retrenched November 2019,send the retrenchment letter at standard bank and was promised that insurance will pay yet every month they kept on debiting until I my account didn't have sufficient funds but yet they kept on debiting to a point were I was charge the unpaid fee to the loans I had as i went inside the maponya branch and was advised that they going to reverse the unpaid charge but still even now they haven't reversed anything ...I am now handed over to lawyers while insurance paid them I really dont understand how standardbank work my credit score is low because of them very disappointed of the service.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
30 Sept 2020, 05:12Hello Nthabiseng
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply30 Sept 2020, 05:12
Official
Hello Nthabiseng
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***