1 reviews | Active since Feb 2011
Dissapointed
I took out an advance account in May 2014 with Standard Bank and since then have had problems , please check your records to see that this matter is currently also being investigated by the NCR for non compliance of laid down procedures.
I sent an email through to your debt review department to request a settlement discount, as explained to them I am currently going through a divorce and our house has been sold , the only proceeds that I will be getting from the sale of the property is R140 000.00 which I am willing to give the entire amount to Standard Bank to settle this loan. I am currently not getting any child maintenance from my husband and I am earning a salary of R11000 of which I have to support myself and 2 children.
Your debt review department did not take any of what I explained to them into account and still gave me an settlement offer of R205000.00. I don't even have a vehicle to sell because my husband took this from me as well.
Standard Bank really has no remorse for its clients and its not like I am trying to run away from the debt I am willing to give you everything that I am going to get.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
