CA
Conita A
1 reviews | Active since Feb 2020
18 Jul 2020, 14:00
Dispointed
Good day
I did a online loan application with a agent i was told to send documents to *** but the email address kept failing i went to the branch to assist and was advise to do a new application online Id number *** Contact number ***
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
19 Jul 2020, 03:26Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply19 Jul 2020, 03:26
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
CA
Conita A's updateReviewer Update
19 Jul 2020, 10:40Can someone provide me with the details to send documents as requested ...i was told after the documents is send the funds would be paid 48 hours later
CA
Conita A's update19 Jul 2020, 10:40
Reviewer Update
Can someone provide me with the details to send documents as requested ...i was told after the documents is send the funds would be paid 48 hours later
CA
Conita A's updateReviewer Update
20 Jul 2020, 12:29Can anyone call me from the call center to provide me with alternative email address i have over 50 min from calling the center to assist
CA
Conita A's update20 Jul 2020, 12:29
Reviewer Update
Can anyone call me from the call center to provide me with alternative email address i have over 50 min from calling the center to assist
CA
Conita A's updateReviewer Update
22 Jul 2020, 14:50Good day
I wouid honestly like to know if i should consider taking up the loan with other creditors as no1 is coming back to me to advise what the status of my application,
I wouid honestly like to know if i should consider taking up the loan with other creditors as no1 is coming back to me to advise what the status of my application,
CA
Conita A's update22 Jul 2020, 14:50
Reviewer Update
Good day
I wouid honestly like to know if i should consider taking up the loan with other creditors as no1 is coming back to me to advise what the status of my application,
I wouid honestly like to know if i should consider taking up the loan with other creditors as no1 is coming back to me to advise what the status of my application,
Standard Bank's replyOfficial
24 Jul 2020, 11:09Dear Conita Arrison
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply24 Jul 2020, 11:09
Official
Dear Conita Arrison
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***