dispicable service and daylight ******s

<p>I have never been so disgusted in the manner standard bank home loans department disregards and inconveniences their clients ,from consultants to team leaders to managers the whole happy lot have no professionalism or integrity in the whole ***** up they have done on my bond.I have been given he'll with the first bond I app**** for and then another mess up made on my existing bond of which a new bond had to be created.because my bonds rate was changed from staff rate to normal rate without informing me forcing me in a situation to pay extra on a bond not even aware considering where I should've this extra funds.just to discover after 9 and some odd years of paying my bond never missing a installment or defaulting my bond was captured incorrectly and was not in actual fact not a joint bond which should have been in mine and my husband's name.He was captured as a surety on my bond.and now when they did a audit they discover that he was a surety and no one can provide me with proof as to who and why was this done.myself and my husband are now being forced to pay re registration and cancellation fees whiwhich thousands of brands of which we paid when we initially took up the bond 9 years ago.this is a huge lack of integrity and ****************.this has Been going on since July its going on for almost six months and there's still no solution or been resolved.I will make it in my means to tarnish this brand as I am being shown no empathy for all the stress and inconvenience I am being forced into.I want my bond sorted out with immediate effect.I will not leave it here.the attorneys are even being messed around dealing with this there is no transparency.I have used all my time trying to get to the end of this ,got into further debt trying to make sure my increased bond debit goes off.and still I'm getting nothing but ignorance from the bottom to the top of ranks.UTTER DISGUST.</p>