CK
CHERYL K

1 reviews | Active since Jun 2018

19 Jul 2018, 10:45

DISMAYED AND DISGUSTED WITH STANDARD BANK

I closed my cheque acc 3 months ago as well as U count rewards - i literally went into the branch to do so after paying R3000 in penalties to cancel for just having a cheq acc open for U count rewards - this is just service fees my salary was not paid into the account I AM STILL BEING HARASSED AT WORK CALL CENTRE CALLING ME CONSTANTLY ABOUT AN OUTSTANDING ACCOUNT WHICH IS CLOSED 3 MONTHS AGO - I DO NOT BANK WITH STD BANK ANYMORE HOW CAN I MAKE THEM STOP CALLING ME!!!

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Replies (2)
Standard Bank
Standard Bank's reply19 Jul 2018, 13:10
Official

Dear CHERYL KEMP

Thank you for posting your comments.

Your matter was escalated accordingly.

We will revert to you as soon as possible.


Kind regards


Complaint Resolution Centre
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Standard Bank
Standard Bank's reply24 Jul 2018, 08:10
Official

Thank you for bringing your concerns to our attention.

Your concerns has been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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