LP
Lynda P
1 reviews | Active since Jun 2011
08 May 2024, 16:21
Dismal service Standard Bank Corporate Credit Card Division
Can anyone tell me how you get Standard Bank Corporate Credit Card Division to reply to a query? I emailed the email address reflecting on the Corporate Credit Card Statement on 21 March and again on 2 April. Zero response. I then escalated my query to our customer relationship manager. I have still not had an answer to my query! Absolutely abysmal service from Standard Bank Corporate Credit Card Division.
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Standard Bank's replyOfficial
08 May 2024, 16:24Good day Lynda
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 May 2024, 16:24
Official
Good day Lynda
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***