DISMAL SERVICE CONTINUES

Dismal services continues after waiting for week and posting a 2nd reply on hellopeter.com i receive an email from Joseph Witticker who is requesting for confidential docs (i requested for telephonic verification) and advises he called several times and could not get through to my line (yes i was not on any calls ) provided him with my wifes cell number via email and he comes up with the same excuse that her line is busy, how can you employ staff who refuse to assist clients, please can one of the seniors call me urgently as its almost 2 months and my account was blocked by one of your agents during a support call as i cannot withdraw any cash,