AP
Amrithlal P

1 reviews | Active since Jan 2018

27 Feb 2024, 08:10

DISMAL SERVICE

Stand bank your service has been dismally disappointing and pathetic to say the least. Words cannot express my frustration at your call centre consultants and your ***** departments unnecessary intervention that had caused me a mountain of inconvenience. I will definitely be moving my account very very far away from your bank

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Replies (2)
Standard Bank
Standard Bank's reply27 Feb 2024, 08:12
Official
Dear Amrithlal, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply29 Feb 2024, 09:37
Official
Dear Amrithlal, 

We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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