Dismal Service

Standard Bank... the worst service since we started tracking service. The 10th call center agent I had the displeasure of speaking to in 2 weeks finally had an amazing strategy, put me on hold for over an hour so that I can finally give up. Well Done!!! When companies remove services from branches the expectation is that competent staff are employed at call centers to deal with the specific issues. Contrary to Standard Bank's belief, their hold music is not music, it is torture. Please can a competent member of the bank contact this client who was stupid enough to remain with a pathetic bank for over 2 decades.