CA
Callan A
1 reviews | Active since Nov 2010
12 Aug 2015, 09:10
Dismal customer service
Hi <br> <br> Three weeks, multiple calls later and i still haven't heard back from Standard Bank regarding the matter below -<br> <br> On the 22 July, I purchased R200 airtime using the mobile app. This airtime was never credited to the cellphone listed. I would like to receive this airtime, or the value of the transaction to be credit immediately. <br>
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Standard Bank's replyOfficial
15 Aug 2015, 10:56Hello callanryan,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply15 Aug 2015, 10:56
Official
Hello callanryan,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***