DISILLUSIONED

Nice one Standard Bank. My point proven. Original complaint lodged 8 Feb through your complaints forum and this nice little follow up message on 10 Feb. I am literally copying and pasting the e-mail:<br> <br> \Dear BELINDA COOKE, <br> <br> We are still working on your service request ***. Your service request is important to us and will be resolved at the earliest. <br> <br> Thank you for your patience. <br> <br> If you have any further questions about this service request, please call us on ***. <br> <br> Regards, <br> Standard Bank \"<br> <br> Not a word further from them. I'm very important apparently. Or maybe just not patient enough.<br> <br> Don't bother actually - your little automated responses clearly are just words. I get the message.<br> <br> Regards<br> Belinda<br> <br> "