TM
Tshephiso M

1 reviews | Active since Mar 2015

06 May 2020, 11:53

DISHONEST *******

Every month i keep paying my loan but its not moving because Standard bank takes out multiple interest amounts! EVERY MONTH!

TOO TIRED OF HOLDING ON THE PHONE AND TALKING TO A ROBOT ON TWITTER INBOX!!!

0
Replies (2)
Standard Bank
Standard Bank's reply06 May 2020, 16:14
Official
Dear Tshephiso

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply14 May 2020, 14:04
Official
Dear Tshephiso

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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