Dishonest practices

I am very disappointed in Standard Bank after finding out that they deducted an additional premium from my bond account in January for insurance that I cancelled in November. <br> <br> I previously complained about the money being debited in December, after which they assured me this mistake had been corrected and refunding my money. They debited the premium for a second month after the contract was cancelled.<br> <br> I guess this is why they only send you a statement once every 6 months, so that you can't discover their dishonest practice until much later when they have maximised the interest on these amounts.<br> <br> Lets hope they will sort it out speedily and reverse the interest as well. CPA states that I cannot be charged for services I have not received.