AC
Angela C

1 reviews | Active since Jan 2019

21 Apr 2026, 14:04

DISHONEST AND ********* PRACTICES- NO INTEGRITY

The level of dishonesty exhibited by Standard Bank Homeloans division is astounding and this is after my Hello Peter Complaint - Where I have provided facts. I was OFFERED a 0.5% interest rate concession ( in writing) if I moved the debit order to a Standard Bank account, which I did and accepted in writing in a letter. Standard Bank is now claiming , it wasn't an offer but a discussion. They then a week later OFFERED a 0.25% concession , which I REJECTED based on the previous offer and Standard Bank in writing has declared I accepted that OFFER. And in addition, they then never app**** any concession until after the bond payment came out of my account. The lies, dishonety and ********* practices are quite astounding. BE WARNED WHEN DEALING WITH STANDARD BANK

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Replies (2)
Standard Bank
Standard Bank's reply21 Apr 2026, 14:07
Official
Good day Angela, 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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AC
Angela C's update21 Apr 2026, 14:12
Reviewer Update
This is shocking behavior and service and honestly , it is concerning that a Bank can lie so absolutely blatantly.. DO BETTER STANDARD BANK