QT
Qhawekazi T

1 reviews | Active since Dec 2022

05 Feb 2025, 18:52

Disheartening Service.

It is really interesting that there are so many reviews about standard bank. My business account was frozen last year for whatever reason which they could not explain, unfrozen it after I called in. A month later froze it again till today. I have taken sober decision to switch to another banking institution because I don't have time to chase after the bank that is supposed to keep my money and give me peace of mind . I guess the change of tag line really meant that "it can be" their way against customers.

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Replies (1)
Standard Bank
Standard Bank's reply05 Feb 2025, 20:42
Official
Good day Qhawekazi, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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