MM
Mphothu M
1 reviews | Active since Jul 2019
04 Mar 2021, 14:14
Disgusting ******** Bank
Still it’s been 2 weeks and they still haven’t paid the funeral claim , when we called last week they had said they will get back to us till today , NOTHING!
Standard Bank should be sued for false advertising as they had said the payout is within 48 hours
Can Standard Bank Funeral Claims Department pay us our money
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Standard Bank's replyOfficial
04 Mar 2021, 22:35Good day Mphothu Matima
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Standard Bank's reply04 Mar 2021, 22:35
Official
Good day Mphothu Matima
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre*********************