disgusting substandard service from Standard Bank.

I have repeatedly had an issue with the new app. I cannot transact after hours. I get a red banner stating the transaction cannot be processed. My work and lifestyle is such that I ha ve vto do my banking afyer hours. This has resulted in a number of fines. i have sent many emails - only an acknowledgement or a standard apology. No phone call back. I have called in - promises to log the issue and resolve the issue. 5 months, at least three issues a month with promises to help. I have no choice but to change banks. I cant do business like this. I cannot keep paying fines to SARS that Standard Bank creates for me. A very poor standard of service to a business banker. My children will not use Standard Bank. My neices and nephews have been warned. My workers and colleagues are well aware.