KP
Kim P

1 reviews | Active since Jul 2015

19 Dec 2016, 16:03

Disgusting Standardbank

<p>I have a RCP loan with Standard bank for more than 5years now. All my accounts is with Standard bank. I skipped one month on the loan and couldn't revolve ever since. Now its December I needed extra cash. I phoned Standard bank on their call centre. They told me if I pay the one instalment I will be able to revolve again. I took my money and paid it. Just so that Randfontein can't help me and then Keywest is of line. Finally when I spoke to Keywest they tell me they can't do it. I have to wait 6months. After I could have used my money. Now I have lesser money. They are disgusting I can't believe they sent me up and down just to deny me.</p>

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Replies (1)
Standard Bank
Standard Bank's reply20 Dec 2016, 13:37
Official

Good day Kim

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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