DISGUSTING STANDARD BANK LEVELS OF SERVICE!!!

I am not sure exactly what is happening, but the quality of Standard Bank's service has become simply appalling.

Corona virus is not an excuse to entirely relinquish your customer support and ignore loyal customers.

My online banking has not worked properly for a week now (cannot transfer between accounts, or add new beneficiaries).

Two e mails later and still no courtesy of a reply.

Twenty two minutes of hanging on for an operator to no avail.

No answer from the Private Banking Suite.

What a pathetic display from senior management, who have failed to drive the basics when needed.

This time I'm out of here, so ****ed off and disgusted!!!!!