KH
Kevin H
1 reviews | Active since Nov 2018
06 Sept 2021, 10:15
Disgusting Standard bank
I have had the misfortune to have to go to the Lynnwood Ridge branch of Standard bank to collect a new cheque card. What a rude an inefficient experience. Is the bank's management aware of the waiting time and inefficiency of its staff and processes? Peoplle, so called consultants, hide behind their terminals and watch people sitting in queue for HOURS! On top ofvthis I am a so-called Prestige client, pay a premium and have to queue with everyone else. DISGUSTING ABD UNACCEPTABLE. DO NOT BANK WITH STANDARD BANK.
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Standard Bank's replyOfficial
07 Sept 2021, 03:18Hello Kevin,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply07 Sept 2021, 03:18
Official
Hello Kevin,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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