Disgusting Standard Bank

I have recently located to the UK, despite spending 3 hours with 2 staff members in the Rosebank branch before I left trying to get my bank accounts in order, nothing was done!! I URGENTLY need to get some funds from my South African Standard Bank account to my UK account. I have phoned numerous of their contact numbers, at a huge expense! Not one call was answered!!! I am so furious and frustrated. How does one get service from them. I have been a client of theirs for 40 years and this is what I have to put up with!! So disgusted!! I will be going to every public platform to share my frustration and disappointment.