Disgusting Services

I have been having problems with my Standard bank credit card that had been *****ed for over R 10 000 and I have been on the phone with various people especially the two I mentioned with above, They had vowed to get back to me because I have explained to them that I haven't been using my card and that they will have to investigate because I am partially blind, I am a pensioner and have no means to get to Marshall town to sort this out because I have no transport. Standard bank needs to investigate why they placing *********** people in positions and frustrating customers that have been banking with this institution for over 15 years, I am closing all my accounts with this bank and moving to an insitution that places a priority on customer service. Top management need to be more involved