Disgusting Service with Standad Bank

Good morning Standard Bank I'm disappointed and angry with Standard Bank that they allow people to ***** money from our accounts and don't take the time and effort to speak to their clients and refuse to reimburse us the money that was taken from us to the amount of R62 000.00. Firstly you employ some very rude and disrespectful staff in your ***** division and that includes the Ombudsman as well. We still currently waiting for a response from the Ombudsman inconnection with our ***** case. The last communication I received from them was rude and was told that we would received feedback on the 3rd of December, it is the 14th and we still haven't received anything :( The ***** occurred on the 15th of October '18. I would like to sa a special thanks to two special ladies that helped me when I reported the ***** on the 15th, their help was greatly appreciated. Thanks to Carmen and Makoma, you ladies were awesome thanks once again. I do have a full report of what happed on the 15th if anyone is interested in helping us. Thanks Anabela De Pontes VERY UNHAPPY AND ANGRY CLIENT