Disgusting Service to say the least

I am highly irritated and disgusted with the Service received from Standard Bank Springs branch, opened an account with them never was i told of money that i needed to pay in to activate the account, never received an sms to collect the card from the branch when i eventually went to the branch to collect my card i was told the card was sent back and UTI destroyed the card and that a new card will be ordered for me to collect, my salary was paid into the account on 27/11/2015 and the account was now apparently closed on the 28/11/2015 now Standard bank cant even help me i had to phone the customer care/service number for help, i spoke to a Kingsley who was very helpful and advised that i needed to go back to the branch to have my account reinstated i went there yesterday with no luck whatsoever consultant advised that she will try and reinstate the account and that i should go and collect my card, i went to enquiries to collect and was advised that my card had been sent to Tsakane branch and was asked to collect from Tsakane the service is absolutely disgusting...I WANT THIS WHOLE MESS SORTED OUT TODAY!!!now its my problem to sort out this **** without money!ANNOYED