LB
Lauren B
1 reviews | Active since Mar 2021
26 Oct 2021, 09:28
DISGUSTING SERVICE TO 30 YEAR CLIENT -
My mother has been a account holder for 30+ years, and she is getting pushed around from pillar to post... went into branch twice and the same lady and gentlemen were flippen rude and useless in their positions. I want someone to contact me her daughter as my mother is beyond stressed out. This happened at Northmead Squares branch. I look forward to someones urgent feed back. Im not leaving this
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Standard Bank's replyOfficial
26 Oct 2021, 14:32Dear Lauren B
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply26 Oct 2021, 14:32
Official
Dear Lauren B
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***