ME
Mandy E

1 reviews | Active since Nov 2018

05 Feb 2024, 11:54

DISGUSTING SERVICE NO INNOVATION

How is it possible in the world we live in that it can take a waiting time of 1hr5min just to get to the front of the queen to collect your bank card. How can a branch like N1 CITY have one person to collect cards, statements, everything. It's pathetic to say the least. How innovative and what was being done during covid how was cards being collected etc. STANDARD BANK WHAT IS YOUR PLAN IN BEING INNOVATIVE? are you going to let people sit in quest for hours for simple requests. This service is disgusting

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Replies (1)
Standard Bank
Standard Bank's reply05 Feb 2024, 11:58
Official
Good day Mandy

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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