DISGUSTING SERVICE - NEW AND VERY DISAPPOINTED CUSTOMER

Frustration!! I am a new Standard Bank client but I don't think that I will be one for much longer. Their digital offerings are a joke, internet banking doesn't work and the app doesn't even have all the features. Some very important features like My Bills doesn't even exist on the app or is out of service on Internet Banking. How do you operate like this? By having to go in to a branch each time in this day and age?? LOL!!! A joke!! No wonder ABSA is the leader in the digital space - much more user friendly. Then, one in on a call to their call centre for over half an hour with no answer yet! Really??! As I sit here heavily pregnant with Covid just trying to sort out my banking digitally in a day and age where banks should be digitally smarter. Never in my life have I had such bad service from a bank and that's saying something because I've been a customer with all of the major banks in my lifetime! As I'm writing this, I have been on a call centre call for the past 31 minutes!! Absolutely disgusted by this! I will be cancelling my accounts immediately!