DISGUSTING SERVICE IS AN UNDERSTATEMENT

I CANNOT BELIEVE 4 DAYS LATER THIS IS STILL HAPPENING. HOURS AND HOURS ON PHONE, CONTINUOSLY GET CUT OFF OR MANAGER PHONE ON ANSWERING MACHINE. NEVILLE SEGEEL THE MANAGER DOESNT GIVE A DAMN AND LIES HE DIDNT RECEIVE DOCUMENT EMAILS WHICH IS A PAYMENT DELAY TACTIC. HE WONT COME TO THE PHONE AND IGNORES ALL EMAILS. I COMPLAINED ON THE SITE 5 DAYS AGO AND NOTHING SORTED, MONEY PROMISED HASENT BEEN GIVEN FOR THE GEYSER. NO WATER 5 DAYS LATER. WE HAVE MADE ONE CLAIM IN 8 YEARS.....AND NOW GET TREATMENT THATS BEYOND DISGUSTING. SAMATHA FROM COMPLAINTS AT BANK CALLED AND **** ABOUT US GETTING THE MONEY. 24HRS AFTER I SENT EMAIL OF BANK DETAILS I WA TOLD THEY DIDNT GET. WHY WAIT A DAY TO TELL ME. SO SAMANTHA WHOEVER U ARE YOU SUCK AS MUCH AS NEVILLE. WHO DO I GO TO NOW. I AM STUCK WITH NO WATER AND CANT GET A SINGLE PERSON DESCENT ENOUGH TO DEAL WITH. THE CALL CENTRE PURPOSLY CUT YOU OFF.AND SO IT GOES ON...5 DAYS ...NO RESULTS NO CALLS, NO CONTACT. MOSY USELESS BANK, USELESS PEOPLE WORKING THERE