jK
joan K

1 reviews | Active since Oct 2014

20 Mar 2017, 09:54

Disgusting service home loans

<p>We have been having problems with Standard Bank home loans taking of double payment on the 7 march which was their fault after countless telephone calls to my expence , I get a telephone call to say very sorry funds will be tranfered today . That call was on the 15 march 10.48 ...no money . I phone ...to a call centre again it will be in on the 17.th ....that has come and gone she says maybe monday .Well still nothing .My brother had the same problem with ABSA , and working in Afghanistan was ,sorted in 2 Days .Being a pensioner to get this service is a digrace , plus you put us in overdraft what about that interest . What other lie are you going to give now .</p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply20 Mar 2017, 13:33
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


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