Disgusting service from standard bank

Bad service until today there is no assistance from this bank. Absa we were assisted in less than 24hrs. I'm moving my daughters account from standard bank to absa. Especially with investments at hand wanting to do. I will never do any business with standard bank at all. They don't are about their clients only the money they take from you. There's no empathy in this company. I even complained to Mr Langas boss, Mr Daniel du Tout, email address given by the receptionist. He still has not come back to me. The receptionist is just there to answer calls and go home. She could be less interested in her job or even putting in effort.

I'm very disappointed. If anyone can advise where is their estate office. Maybe I should go there cause a scene until I'm assisted