Disgusting service from Standard Bank!

<p>I walked into the Linton Grange Standard bank branch on the 26th of April 2016</p> <p>And asked to re-open my credit card that i have closed a few month prior, i was told that they cannot re-open it and that i need to do a new application which i did i was assured by a lady named Zukiswa that it would take up to 7 working days for it to be approved, i also explained that i no longer live in PE and that i would need my card to be delivered to a branch in Midrand(jhb) .</p> <p>A week and a half later i walked into the branch in Midrand to enquire about my application, of which i was told that no application was done, i demanded to speak to Zukiswa telephonically in PE and she said she is waiting for a response from the card division, it is now a month later and i have STILL not received ANY feedback from her.</p> <p>I am really disgusted in the level of service I’ve been getting from standard bank and I am seriously considering changing banks.</p>