DISGUSTING SERVICE FROM A USELESS BANK

I have had it with Standard bank. The call centre is a useless division to have. Always full of excuses . Having prestige banking is also a useless \perk"as there is nothing prestige to the word. I have never experienced such utter useless service as Standard Bank. My husband is always given the same excuse. Oh sorry sir we can't. My husband doesn't have the time to go into the bank and wait in queues and waiting areas until the Prestige banker is available as he is always told that he may not contact her directly. My husband has so many problems with his account that no one can possibly keep track of it. Upon querying it he gets told oh it's his responsibility to manage his account. So now I ask you how you keep track of your account if you swipe at a store and a week or two later the money gets debited no one can remember all their swipes. This is absolutely unacceptable. With all the mess ups we have a bad credit score I guess as we got declined for purchasing a house. Their moto is give a useless excuse just to get rid of the client. Today again he wasted time going to the branch and again UTTER useless. PLEASE THIS IS GETTING RIDICULOUS."""