DISGUSTING SERVICE

I went to Northgate bank this morning to Rica my account as requested per message from the bank. After patiently been on the queue for a hour t come to my worst nightmare I've had at the bank. I came to a teller by the name of Tshepiso Mogale! what a rude, self righteous, arrogant and very unpleasant young lady. I greeted her and told her the reason I was there as I handed over my Id book and proof of residence.

She asked for my business "NUMBER" which I gave to her (cell phone) and said its for both my business and cheque account and her respond was "haaibo" your business number and I said yes while return I was in shock of the disrespecting and undermining look she gave. I then asked her what haaibo and rolling of eyes mean and she responded with "If I didn't know what haaibo means but rudely. She asked me again my business "number" looking down on me as if I was lost or something, I then asked her what business "number" she referring to as I was feeling stupid and start getting frustrated. Her answer was don't I know what business "number", then I asked if she was referring to business "ACCOUNT NUMBER" and her answer was that's exactly what I've been asking you, arrogantly and so rude. I said that's not what you've saying and she start talking high and loud on me and she asked her colleague if she could assist me as she cannot to deal with me. (In my mind that sound like she cannot to deal with my stupidity)

I've been going to Northgate branch since 2012 and I moved my personal account from Fourways and open my business account with them but I've never experienced such rudeness and behaviour.

Standard bank must close all my accounts and write me a cheque of my monies and am more than happy to take my business somewhere else where I will treated as a client.