Hellopeter
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FARIEDA A

1 reviews | Active since Jun 2017

15 Apr 2026, 09:45

Disgusting Service

Issue with standard bank still or resolved they are quick to respond on hello Peter but cannot do so in their personal capacity disgusting service almost a month and still my query not resolved

0
Replies (6)
Standard Bank
Standard Bank's reply15 Apr 2026, 10:02
Official
Dear Farieda, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply15 Apr 2026, 10:06
Official
Dear Farieda, 

Although we called, we were unable to reach you.

Please include a time that is convenient for us to reach you. 

We look forward to hearing from you.

Kindest regards, 
Standard Bank Hello Peter Team 
*** 


FA
FARIEDA A's update15 Apr 2026, 10:20
Reviewer Update
Please refer to the above response
Standard Bank
Standard Bank's reply15 Apr 2026, 10:23
Official
Dear Farieda,

The above has been noted. 

We will contact you this afternoon.

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply15 Apr 2026, 16:35
Official
Dear Farieda,

Thank you for taking our call. 

Your complaint is currently receiving our attention and is being investigated. 

We will revert to you with feedback as soon as possible. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
Standard Bank
Standard Bank's reply19 Apr 2026, 14:58
Official
Dear Farieda, 

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
***