KN
Kevin N
1 reviews | Active since Aug 2015
24 May 2021, 15:34
Disgusting Service
Its amazing how I could apply for an increase on my revolving credit using an online application platform without even speaking to a single person. Yet, when I request to reduce my limit, I have to go into a branch, this in the midst of a 3rd wave of covid. This is Standard banks way of making it difficult for you to reduce your limits. Disgusting service.
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Standard Bank's replyOfficial
25 May 2021, 01:52 Hello Kevin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply25 May 2021, 01:52
Official
Hello Kevin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***