JJ
Jay J
1 reviews | Active since Jun 2020
21 Aug 2021, 09:35
Disgusting service
So I have made an international withdrawal to my standard bank account, it has been days now and when I call them they say they have all the information required therefore they will process my money within 24hours.Well upto this day I'm still waiting.
Guys can you you just please give me my money because I really need to use it?
Why do this financial institutions treat us like is not our own money?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
22 Aug 2021, 01:52Hello Jay,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply22 Aug 2021, 01:52
Official
Hello Jay,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
JJ
Jay J's updateReviewer Update
23 Aug 2021, 10:02I think this copy and paste email is not helpful, can you guys tell me when I will receive my money?
JJ
Jay J's update23 Aug 2021, 10:02
Reviewer Update
I think this copy and paste email is not helpful, can you guys tell me when I will receive my money?
JJ
Jay J's updateReviewer Update
23 Aug 2021, 10:06And you guys said you will resolve my issue within 24 hours but now is 4 days, when I email or call you transfer me to a different departments without any help. Please someone tell me when will I receive my money?
JJ
Jay J's update23 Aug 2021, 10:06
Reviewer Update
And you guys said you will resolve my issue within 24 hours but now is 4 days, when I email or call you transfer me to a different departments without any help. Please someone tell me when will I receive my money?