Disgusting service

I was ****med while buying something online. I immediately reported it to standard bank and my card was blocked. I was told my card would be delivered to my home address. Three weeks later I went to enquire at a branch during my lunch break and was told my cards is at Kuilsriver branch. No communication from the bank whatsoever. I collected the card the Friday morning. Saturday morning at checkout my card declined. I called the bank and was told that the card was blocked again. The lady I spoke to said she doesn't know why and will get someone to call me back. 40min later, I get a call the guy apologized and gave some lame excuse and said a new card would be delivered to my work address not once was I asked to confirm where I worked. Clearly they had the old company details. I had to go change delivery address again for my home address. They delivered Friday but none of my accounts were linked. I had to go Saturday morning again to the bank stand in long queues again. Eventually got assisted, linked my cards. In the week I needed to transfer money to my Capitec account but could see any info all linked accounts are missing again. I debit order bounced as I couldn't transfer the money. I can't buy electricity etc. I called the bank Saturday was told I would be called bank but nothing. Today I called again explained myself till my airtime ran out noone bothered to call me back. It has been 5 weeks with this back and forth qnd can't get anyone to explain tome what is happening. I can't go stand in those long queues again. I want nothing to do with these people ever again qnd looking at changing banks. Their service is disgusting.